TOYOTA Western Motors

1. Attention and courtesy shown by our Salesperson

Poor Fair Good Excellent

2. Salesperson's knowledge of products

Poor Fair Good Excellent

3. Quality of vehicle you have purchased

Poor Fair Good Excellent

4. How satisfied are you with your purchased vehicle

Poor Fair Good Excellent

5. Overall experience at Toyota Dealership

Poor Fair Good Excellent

6. Would you recommend someone to purchase our vehicle

Yes No

7. Do you intend to visit our dealership to service your vehicle or re-purchase at later stage

Yes No

What would you recommend we do to improve our product, our improve the customer's experience:

Comments / Suggestions:

Customer Name:

Cell:

Office:

E-mail:

Vehicle Make:

Corolla IMV CBU

Customer Type:

Individual Corporate Govt Others

PBO#:

Salesperson:

Date of sale:

Customer Feedback / Kaizan Form